Making Your Writing Clear
Remember: What are those all-important “Three C’s of writing?” All writing should be clear, concise, and correct. To achieve clear writing , good writers use plain language to express clear meaning....
View ArticleMaking The Customer King
Remember: The Customer is king and must be treated as such. To treat the Customer as king, we must know who they are, and what they want, which will then help us provide the right solutions for them....
View ArticleEnsuring a Unique Product Identity
Remember: All brands become generic over time. For a product to stand out, it must have a consumer facing difference from the competition. This consumer facing difference can be the product packaging,...
View ArticleHandling Irate Customers
Remember: An unsatisfied customer is an irate customer, and an irate customer is a customer at the point of departure from the use of your products and services. When not handled properly, an irate...
View ArticleMaking Good Impression Through Body Language
Remember: When you communicate, you use both spoken words and body language. Body language refers to various forms of non-verbal communication. How you communicate with your body is important because...
View ArticleLeading Successfully
Remember, success is the accomplishment of a purpose using the right approach. To be a successful leader, you must adopt different leadership style for different situations. You must know when to be...
View ArticleGiving Good Feedback
Remember, if feedback is one side of a coin, the other side will be criticism. Feedback is given to improve performance, learnings and motivate. When feedback is not given using the right words, it...
View ArticleCommunicating Effectively
Remember: Effective communication compels Action! The need to communicate effectively cannot be ignored in our workplace. How then do you communicate to compel action? Use the critical communication...
View ArticleUsing Emotional Intelligence
Remember: When it comes to happiness, and success in life, emotional intelligence matters just as much as intellectual ability. Emotional Intelligence is the ability to recognize, understand, manage,...
View ArticleImproving One’s Self-Confidence
Remember: If you want to achieve something in life, the most important thing needed is confidence, without this quality you can’t get your desired result. Confidence makes you feel powerful and...
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Making Yourself Promotable
Remember: Being good at your job is not enough to guarantee a promotion these days. Being promotable, on the other hand increases your chances of success and assists you in taking the career steps...
View ArticleCreating your Identity
Remember: Your identity is what distinguishes you from your fellow contemporaries. Identifying the idea that drives you as an individual is the basic feature that is associated with creating your...
View ArticleCritical factors for building teams
Remember: Division of labour is in existence essentially for achieving quicker and efficient work done. The concept of Teamwork is now a cliché due to the stress attached with working in a team. Some...
View ArticleCommunicating Customer Service
Remember: Customer service is not a department, its an ATTITUDE! Without customers, your business will not survive. You need to pay rapt attention to the way your customers are treated. Even if you...
View ArticleManaging Time
Remember: Time wasted can never be regained. In business, time is money. On several occasions, we spend our time performing least important tasks as opposed to relevant tasks at hand, and then we...
View ArticleWould You Hire You?
Remember: if you can cause others to strive to achieve high standards, then you are fit to tag yourself an effective manager. The manager’s role is to inspire, support, cajole, exhort, critique, nag,...
View ArticleHow to Manage Upward
Remember: There is no one that you cannot manage! Emotional intelligence calls out the fact that you first have to manage your personal responses and reactions before extending it to people you come in...
View Article3 Words That Never Fails
3 Words That Never Fails Remember: You need not only be mindful of your appearance as an aspiring professional, but you also need to be mindful of your choice of words and attitude towards people....
View ArticleChoosing a Winning Attitude
Remember: The most important aspect of attitude is that it is a choice! What exactly is attitude? Attitude is the physical manifestation of the way in which we have chosen to manage our emotions. We...
View ArticleRecovering From Mistakes
Remember: Mistakes are inevitable; they are proof of our imperfect nature. We say, do, and make certain decisions that we wish we could take back. There is no shame in making mistakes, but there is...
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